The safety and well-being of our travelers is our top priority. We are constantly evaluating the safety and security of our destination countries, from a macro level to a micro level, with respect to our partner host communities. Our in-country staff prepare meticulously for all programs. In country staff also verify the safety records of our partner organizations, vendors, and transportation providers, as well as thoroughly vet homestay families via in-depth interviews and home visits, also keeping up on important current events in the region.
Program Leaders are seasoned travelers who are CPR and First Aid certified, undergo thorough training in crisis management, and participate in a multi-day leadership training retreat. We do our best to prepare for any eventuality and have detailed emergency protocols for our leaders, in-country staff, and U.S.-based staff. We also will register our programs and all travelers with the U.S. Department of State Smart Traveler Enrollment Program (STEP) in case of emergency.
As a part of the enrollment process, participants must complete a medical release form and sign a Standards of Behavior agreement. Information provided on the medical release form is strictly confidential and enables us to best serve and support all of our participants while they are abroad. Our Standards of Behavior are rules which we require all participants and Program Leaders to adhere to, and help us to ensure a fair and safe environment on program.